Frequently Asked Questions
Click the sections below to learn more about portable oxygen.
What are the Inogen One’s specifications (weight, battery life, etc.)?
Where can I get more information?
To receive a free brochure on Inogen products, call us toll-free today at
866-224-6110
Can I take the Inogen One onboard commercial aircraft?
Yes. With the Inogen One, traveling with your oxygen is easy. The FAA now allows the Inogen One onboard all commercial aircraft whose flights start or stop within the United States. For more information, please click here.
Is the Inogen One pulse dose? Can I use it at night?
Yes, the Inogen One is pulse dose, but we have developed new pulse dose technology. The Inogen One is designed to be used 24 hours a day, 7 days a week, even during the night. The Inogen One is clinically proven to provide the necessary oxygen for most ambulatory patients during all phases of daily activity and during sleep.
How long does the Inogen One battery last?
A double battery is also available that doubles run time up to 8 hours per battery. By plugging into a power source, whether that be an electrical outlet or the cigarette lighter in a car (using the Universal Power Supply), the Inogen One battery will charge.
Warning: Only FDA oxygen and FAA airline approved products are sold on this website.
GREAT NEWS! OUR PORTABLE SYSTEMS ARE COVERED BY YOUR INSURANCE AT LITTLE OR NO COST TO YOU.
We’ll work directly with your doctor, Medicare, and insurance
You may have been told by your Oxygen Provider or an internet discount salesman that Medicare does not cover portable oxygen concentrators or that they simply do not carry them. You’ll rarely be given a full explanation.
THE YES AND NO OF MEDICARE COVERAGE
Yes: Your Medicare oxygen benefit covers the cost of home & portable oxygen.
No: Medicare will not cover a portable oxygen concentrator in addition to the oxygen tanks.
No: Most homecare providers do not choose to provide a portable oxygen concentrator. Since they receive the same amount of reimbursement from Medicare for a portable concentrator or oxygen tank.
Yes: You can receive up to $1,500 dollars using your current Medicare benefits for a portable oxygen concentrator.
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Please be aware that if you purchase the Inogen One online from a company who is not on the Authorized Internet Reseller list below, you are not buying from an Inogen Authorized Internet Reseller.